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FAQ
1) Are your teas organic?
bai mu dan cafe offers teas of exceptional purity and flavor. While our naturally blended teas are rigorously tested for herbicides and pesticides. We work directly with dedicated growers, valuing their expertise and sustainable practices. We believe in quality that speaks for itself, ensuring every cup is a moment of serene enjoyment.
2) What are the Natural Flavors Used?
bai mu dan cafe refrains from using any natural flavors. We provide naturally blended tea with handpicked ingredients.
3) Are your teas Fair Trade?
bai mu dan cafe prioritizes direct, long-term relationships with our growers. For 4 years, we've sourced our teas and botanicals directly from select gardens, ensuring quality and fair partnerships.
4) Are your teas gluten-free?
Our teas are composed of naturally gluten-free ingredients: Camellia Sinensis leaves, botanicals and herbs. We adhere to stringent international food safety standards, including extensive third-party lot testing, to ensure our products are gluten-free. We also work closely with our suppliers to ensure our teabags are gluten-free. Please be aware that, as with all agricultural products, a very small risk of cross-contamination at the garden level exists.
5) Why do the loose leaf tea tins vary in weight?
All of our loose leaf tea tins are packed to have a consistent volume of tea. As different botanicals and raw ingredients inherently have different weights, the overall weight of the tea will vary between each variety.
6) How long will my tea last?
To ensure your loose leaf tea maintains the optimal level of freshness after it has been opened, please adhere to the following storage directions:
1. Keep the tea in bai mu dan food-safe storage tins, with the lid tightly closed.
2. Keep the tea away from direct heat and sun, best kept in a cool location.
3. Keep the tea away from spices and strong aromas in order to prevent scent absorption.
If the above guidelines are followed, your tea can stay fresh for up to one year.
Our teabags are individually wrapped in an air-tight, moisture resistant film to protect the delicate natural ingredients and maintain the finest aroma and flavor. Due to this, the tea encased within our teabags can be stored for up to three years, with no degradation to the freshness or quality.
7) Which teas can be enjoyed during pregnancy?
We always recommend obtaining medical advice from a healthcare professional if you are interested in learning more about the precautions around drinking tea while pregnant or breastfeeding.
As a general rule of thumb, we would suggest enjoying teas that are both naturally blended and caffeine free.
8) Are your Japanese green teas tested for radiation?
After the 2011 tragedy in Japan, we have instituted radiation testing on Japanese green teas from the 2011 harvest onwards, and if necessary, Taiwanese and Chinese teas. All of our teas are third-party tested based on stringent International EU standards as to herbicide, pesticide, mold, and salmonella. Adding radiation testing is part of our Total Quality Management and foodsafe hazard control practices.